4 Ways to Foster Communication and Collaboration

One of the activities I enjoy the most at Ascend Profiles is working with teams to help foster communication and collaboration.  Here are 4 things we focus on at these workshops:

1.  Gain self-awareness by examining insights from your own personality profile. The Drake P3 Communication Profile provides information about an employee’s personality traits, conscientiousness, emotional intelligence, leadership style, decision-making style, learning styles, energy and stress levels and more.  Reviewing and analyzing this information can bring greater self-awareness to help employees better understand themselves, and ultimately, the way they interact with others.

2. Learn the keys to effective communication with each individual team member.  Using Drake P3’s Team Communication report, each team member receives a custom report providing them with ways to build rapport, keys to effective communication, and behaviors to avoid with each other team member based on personality traits.  We call this “flexing.”  Some people like to make a personal connection before they feel open to sharing ideas.  Others just want to get on with business. Still others need to be asked to share their ideas even in a brainstorming format.  An understanding of personality helps you to get the most out of each individual team member leading to a robust discussion and solution set.

3.  Understand that the unique perspective of each team member has value.  I participated in a workshop many years ago where people were divided into 4 teams based on their most notable personality trait like Dominance, Extroversion, Patience or Conformity.  Then each team was given the same problem with four possible solutions.  Our task was to pick the best solution to the problem.  You guessed it – the teams with the Dominant members selected the Dominant solution as the best solution.  The Extroverts picked the Extrovert solution, and so on.  If everyone on a team has the same personality strengths then the problem solving may not be as robust as it could be.  Ensuring that your team has a variety of personalities and corresponding strengths is important.

4.  Ensure each team member takes responsibility for good outcomes.  Set team goals and then assign roles and responsibilities based on the strengths gleaned from the Drake P3 Team Analysis report.  Who will lead the discussion when the team brainstorms?  The High Extrovert! Who will ensure that tasks are performed on time?  Who will develop contingency plans? A person with high Conformity will make sure that these details are completed. Leveraging the strengths of each team member to perform the different roles on the team ensures all team members have ownership in the outcome!

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Self-care for Employees

The Drake P3 System has a short survey called the Role Adjustment Profile (RAP). Using the RAP, employers can check in on employees to see how they are flexing behaviors to adapt to their current environment. The report also provides information about an employee’s energy and stress levels which change over time. If you are concerned about your employees, take a look at this article which informs about the symptoms of burnout and then offers some great self-care options for employees.

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Keeping Employees Engaged During COVID-19

I just reviewed an article that provides tips on how to keep employees engaged during COVID-19.  Some employees are working remotely, while others just have additional distractions while at work or at home.  The article takes about 10 minutes to read and is packed with useful information.  The top three things I gleaned from the article are:

1.  Keep your employee community strong by assigning collaborative projects or by hosting virtual coffee breaks.

2.  Communicate frequently with your company’s COVID-19 advice, response, policies, and protocols.

3.  Set clear objectives and deliverables and recognize/reward employees for completion.

If you have an extra minute, shoot me an email with your top three! lorisoper@ascendprofiles.com


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Shift The Energy In Your Workplace

I ran across an article recently that really spoke to the primary issue I see in my work using personality profiling to drive performance.  The full article is worth reading, but the content that jumped out at me was:

“A workplace is an energy field. Good and bad energy — trust and fear, in other words — move in waves around us. We can feel them if we are paying attention.

The trust level on your team is a far better indicator and predictor of your results than the individual performance metrics of your team members, which are only numeric representations of the good or bad energy swirling around you.”

The article goes on to say that, as managers, we need to take responsibility for cultural and communication roadblocks that are impacting performance on our teams or across teams in the organization.

As we all head into the new year, let’s resolve to proactively address roadblocks and shift the energy in our workplace to good energy.  Remember that your employees’ Drake P3 profiles are a great source of information about what motivates them!

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The Importance of Face-to-Face Communication in a Virtual World

I love a good infographic and was intrigued by the one at the link below.  I hear from clients a fair amount about wanting their employees to use email less and to meet with colleagues and clients face-to-face more frequently.  The infographic provides some data to support that objective.

Using personality profiling throughout an organization to enhance communication and cooperation can support efforts to make that face-to-face time most productive, by giving employees the ability to create rapport and to communicate most effectively with other profiled employees.

Face-to-Face Communication Infographic

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Drake P3 Helps to Develop Accurate Self-Evaluation

As seen in the article below, most people struggle to evaluate their own work performance accurately.  Drake has two tools in place to help employees to understand how they are viewed at work.  In the Performance.expert module, Drake allows not only the employee’s supervisor to evaluate their performance, but also others in the organization – maybe a peer, direct report, or dotted-line supervisor could add to the overall evaluation of the employee.  Additionally, Drake P3 has a Personal Perception Profile that allows an employee to understand how others in the organization perceive him/her. These tools can clear up misperceptions and misunderstandings, and generate positive learning and professional growth.

See article here.

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Behavioral Interviewing to Assess Emotional Intelligence

Drake P3 is one of the few personality profiling tools that provides an assessment of a candidate’s Emotional Intelligence (EI).  But what do you do as a hiring manager if your candidate comes back with a low score in one or more of the EI measurements?

We recommend using behavioral interviewing techniques just like we would to understand any other gaps between a candidate’s profile and a Job Profile, the set of personality traits and competencies that predict performance in a specific role.

Here are a few behavioral interviewing questions you could ask to understand a candidate’s EI:

  • Interpersonal Insight:  It can be challenging to understand the emotions of other people and to empathize with their perspectives.  Tell me about a time when you were able to pick up on the emotions of another person in order to understand their point of view.
  • Self-Management:  Tell me about a time when you were able to control an emotional reaction to a situation at work.  How do you think this control paid off for you?
  • Drive:  Tell me about a time when you persevered despite obstacles or disappointments along the way.  Describe how you overcame the obstacles.
  • Social Agility:  Tell me about a recent conflict at work that you helped to prevent or resolve.  What was your role in the conflict?  What was the outcome?
  • Personal Insight:  Tell me about a work situation that really “pushed your buttons.”  How did you react to the situation?

Hopefully, these questions will enable you to extend your interviews to include Emotional Intelligence.



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Optimizing Your Relationship With Your Boss

The article below was written by the Founder of Redbox, and is a note to his son as the son begins his first corporate internship.  Dad offers 18 pieces of advice, but my favorite is #9, “You are responsible for the relationship with your boss.”

One of the areas that we focus on at Ascend Profiles is encouraging employees to gain an understanding of the personalities of those with whom they work, so that they can optimize communication with co-workers.  If your boss is an extrovert, what tactics should you use when writing, speaking, or debating with him/her in order to ensure you are heard?  How about if your boss has a dominating personality or always appears to be in a hurry?  Understanding the keys to effective communication is just one of the many benefits of personality profiling for your company.

Read article here.

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Coaching Resistant Employees

Recently, I was working with a client who noted that some of their tenured employees were resistant to change.  They were interested in how to coach employees to embrace change.  Of course, using Drake P3 to understand individual employees and what motivates and/or demotivates each one and incorporating information about their competencies and learning styles was part of the equation, but I also felt that the article below provided some direct (and a tiny bit harsh) recommendations on how to address resistant employees.  It is worth the 4 minutes to read.

Read article here.

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How to Get Deeper Insights from Interviews

Hiring managers often ask me to provide them with a few good interview questions in order to ensure they are gathering the best information possible in the interview process.

The easy answer is that the employee selection module of Drake P3, Selection.expert, provides both personality-based and position-based behavioral interviewing questions for hiring managers to help them gain deeper insights into candidates.

Even with this easy solution, I always like to keep my eyes open for some interesting interview questions that can elicit some deeper insights.  The options in the attached article are on target!

Read article here.

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